This agreement (“Agreement”) sets forth the general terms and conditions of your use of the aigenlab.com website (“Website” or “Service”) and any related products and services (collectively, “Services”), which include AI Articles Generator, AI Code Generator, and AI Image Generator. This Agreement is legally binding between you (“User”, “you”, or “your”) and the Website operator AI Genlab (“Operator”, “we,” “us,” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or legal entity, you represent that you have the authority to bind such an entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you may not access or use the Website and Services.

Accounts and Membership

You must be at least 18 years of age to use the Website and Services. By agreeing to this Agreement, you represent that you meet this age requirement. You are responsible for maintaining the security of your account and for any activity on it. We may monitor new accounts before activation and may suspend, disable, or delete your account if it violates this Agreement or impacts our reputation. In the event of account deletion, re-registration is prohibited.

Wallet Top-Up and Pay-Per-Use Charges

AI Genlab operates on a pay-per-use model. You may top up your wallet, and charges will be deducted based on your use of the Services as follows:

• AI Articles Generation: €0.10 per 100 words generated
• AI Code Generation: €4.99 per code generated
• AI Image Generation: €0.99 per image generated

Funds added to your wallet have no cash value outside the Services.

Refunds and Cancellation

AIgenlab.com, operated by AI Genlab, prioritizes customer satisfaction and is committed to offering high-quality digital products. Understanding that certain circumstances may lead to dissatisfaction, we have established a straightforward and equitable refund policy.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• Time Frame: Refund requests must be submitted within fourteen (14) calendar days from the original purchase date.
• Issue Resolution Attempt: Before a refund is processed, we may offer to resolve any issues. Detailed information about the encountered issues must be provided by the customer.
• Refund Request Process: Requests for refunds should be initiated by contacting info@aigenlab.org with the order number and a detailed explanation for the refund request.

Product Discontinuation

Upon receiving a refund, customers must cease using the product and delete any copies from their devices. The refunded purchase will result in the termination of any license or rights to use the product.

Processing of Refunds

Once a refund request is approved, AI Genlab commits to processing the refund within five (5) business days. The refund will be issued to the original method of payment. Processing times may vary based on the payment provider.

Modification of Refund Policy

AI Genlab reserves the right to modify this refund policy at any time. Changes become effective immediately upon posting on the aigenlab.com website.

Contact Information

For inquiries or concerns about this refund policy or to submit a refund request, please email us at info@aigenlab.org.

Our dedicated support team is here to ensure your satisfaction with our products and services.

Links to Other Resources

The Website and Services may link to third-party resources. We do not endorse, approve, or guarantee the content or services of linked resources. Your use of third-party resources is at your own risk.

Prohibited Uses

You may not use the Website and Services for any unlawful purposes, including but not limited to:

• Violating laws or regulations
• Harassment, abuse, or discrimination
• Creating explicit or misleading content
• Transmitting malicious code
• Spamming, scraping, or interfering with security features

We reserve the right to terminate your access for any prohibited uses.

Intellectual Property Rights

All intellectual property related to the Website and Services is owned by AI Genlab or its licensors. Your use of the Website and Services grants you no rights to reproduce or use our intellectual property or trademarks.

Limitation of Liability

To the maximum extent permitted by law, AI Genlab, its affiliates, directors, employees, and agents are not liable for indirect or consequential damages arising from the use of the Website and Services.

Indemnification

You agree to indemnify AI Genlab and its affiliates against any claims or liabilities arising from your use of the Website and Services or any misconduct on your part.

Severability

If any provision of this Agreement is deemed unlawful, the remaining provisions will continue in full force.

Dispute Resolution

This Agreement shall be governed by the laws of Estonia. Any disputes will be resolved under Estonian law, and you submit to the jurisdiction of Estonian courts.

Changes and Amendments

We may update this Agreement at any time, effective upon posting on the Website. Continued use of the Website and Services after updates implies acceptance.

Acceptance of These Terms

By using the Website and Services, you agree to this Agreement. If you do not agree, you are not authorized to use the Website and Services.

Contacting Us

For questions about this Agreement, please email us at info@aigenlab.org.